Alffaia Platform (B2B SaaS)
Last updated: December 26, 2025
Operator: Engenhacao Software Lab Ltda · CNPJ 22.724.817/0001-45
Rua do Bom Jesus, 183 – Recife – PE, 50.030-170 – Brazil
Contact: contatos@alffaia.com
This document is provided for informational purposes and may be adjusted as the product, infrastructure, and integrations evolve. Legal review is recommended before enterprise operations.
By accessing or using the Alffaia platform (the "Service"), the user confirms they are 18 years or older and agree to these Terms of Use (the "Terms"). If the user acts on behalf of a company, they represent they have authority to bind such entity.
Customer: the company that subscribes to the Service and administers the account.
User: an individual authorized by the Customer to use the Service.
Customer Data: operational data/content submitted or generated through the Service (e.g., tasks, hours, estimates).
Personal Data: information relating to an identified or identifiable natural person.
The Service is operated by Engenhacao Software Lab Ltda (CNPJ 22.724.817/0001-45), Rua do Bom Jesus, 183 – Recife – PE, 50.030-170 – Brazil ("Alffaia"). The product is legally linked to Capyba as a strategic and operational partner.
Alffaia is a B2B SaaS platform supporting software team management and performance, including (i) time tracking, (ii) estimated vs. actual comparisons, (iii) operational dashboards/metrics, and (iv) AI-assisted insights using anonymized data. The Service may evolve through ongoing updates.
Accounts are created and administered by a company. The Customer is responsible for (i) granting/revoking access, (ii) setting roles/permissions, (iii) safeguarding credentials, (iv) ensuring Users comply with these Terms, and (v) lawful use (including compliance with internal policies).
Users must not: (i) use the Service for illegal purposes; (ii) infringe third-party rights; (iii) attempt unauthorized access, exploit vulnerabilities, or compromise security; (iv) reverse engineer, copy, or commercially exploit the Service without authorization; (v) introduce malware or content that disrupts operations.
The Service is billed monthly per user according to the subscribed plan. Applicable taxes may apply. In case of non-payment, Alffaia may suspend access after notice and a reasonable cure period.
The Service may integrate with third-party tools. Alffaia does not control third-party services and is not liable for third-party outages, API changes, limitations, data losses, or failures caused by third parties.
Alffaia uses artificial intelligence features to support analyses and recommendations. As provided by the Customer, AI operates with anonymized data, without direct identification of Users. Alffaia does not make solely automated decisions with legal or similarly significant effects without human involvement.
The Service, brand, UI, code, and documentation are protected by intellectual property laws. The Customer retains ownership of Customer Data. The Customer grants Alffaia a limited license to process Customer Data to provide and improve the Service. Alffaia may use aggregated and anonymized data for analytics and product improvement.
Each party must keep non-public information obtained through the Service confidential, applying at least the same degree of care it uses to protect its own confidential information.
The Service is provided "as is" and "as available". To the maximum extent permitted by law, Alffaia disclaims warranties of uninterrupted or error-free operation and fitness for a particular purpose. Insights are decision-support tools; management decisions remain with the Customer.
To the maximum extent permitted by law, Alffaia is not liable for indirect damages, lost profits, lost revenues, loss of data (except in cases of willful misconduct), or third-party-caused interruptions. Where applicable, Alffaia's total liability is limited to the amounts paid by the Customer in the last 12 months for the affected plan.
The Customer may cancel at any time. Upon cancellation, data is automatically deleted, unless legally required otherwise. Alffaia may suspend or terminate access for Terms violations or security risks, with notice when reasonably possible.
Alffaia may update these Terms to reflect legal, technical, or business changes. The updated version will be published on the website and may be communicated to the Customer. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of Brazil and the European Union (where applicable). Jurisdiction is Brazil.